Cookie Policy

Cookie Policy

Last updated: 16th July 2026

This Cookie Policy explains how Rachel Root trading as The Orange Tree uses cookies and similar technologies on this website. It should be read together with our Privacy Policy.

1. What are cookies?

Cookies are small text files that websites place on your computer, telephone, tablet or other device when you visit them. Cookies can help a website operate correctly, remember your preferences, understand how visitors use the website and support advertising or marketing activities. Similar technologies, including pixels, tags, local storage and software-development kits, may perform comparable functions. References to cookies in this policy include these similar technologies where appropriate.

2. Who operates this website?

This website is operated by:

Rachel Root trading as The Orange Tree
Business address: Chesil Cottage, Brede Hill, Brede, East Sussex TN31 6HH

Email: shop@orangetreedirect.co.uk

3. How we use cookies

We may use the following categories of cookies.

Necessary cookies

These cookies are required for the website to function properly. They may support functions such as:

  • website security
  • page navigation
  • network management
  • remembering privacy and cookie choices
  • forms and enquiries
  • shopping, checkout or payment functions where applicable
  • preventing fraud and misuse.

Necessary cookies do not require consent where they are essential to provide the website or a service you have requested.

Preference cookies

These cookies allow the website to remember choices you have made, such as language, region or display preferences. They may be set only where you have provided the necessary consent.

Analytics cookies

Analytics cookies help us understand how visitors use the website, such as:

  • which pages are visited
  • how visitors arrive at the website
  • how long visitors spend on particular pages
  • whether visitors encounter errors
  • which devices and browsers are used.

We use this information to understand and improve the website. Analytics cookies are used only where you have provided the necessary consent.

Marketing cookies

Marketing cookies may be used to measure advertising, understand the effectiveness of campaigns or show content and advertising that may be more relevant to visitors. These cookies may track activity across different websites and may be set by advertising or social-media providers. Marketing cookies are used only where you have provided the necessary consent.

4. Shopify cookies

Our website is hosted by Shopify. Shopify uses cookies and similar technologies to operate and secure the platform, remember choices, provide functionality and, depending on our settings and your consent, support analytics or advertising. The cookies used may change as Shopify updates its services and security systems. You can view current information about the cookies used through the cookie-preferences facility available on this website and through Shopify’s published cookie information.

5. Third-party cookies

Some cookies may be placed by services used on or connected to our website, such as:

  • Shopify
  • website analytics providers
  • embedded galleries or images
  • social-media platforms
  • video or map services
  • enquiry, scheduling or contact-form providers
  • payment providers.

These providers may receive information about your device and use of the website. Their handling of information is also governed by their own privacy and cookie policies. The third-party services present on the website may change as we update the website or the services we use.

6. Your cookie choices

When you first visit the website, you may be shown a cookie banner allowing you to:

  • accept cookies
  • reject non-essential cookies
  • manage your preferences.

Necessary cookies may remain active because the website cannot operate correctly without them. We will not intentionally activate non-essential cookies that require consent unless you have made the relevant choice. You can change or withdraw your consent at any time by using the cookie-preferences link available in the website footer or policy area. You can also delete or block cookies through your browser settings. Blocking necessary cookies may prevent some parts of the website from working properly.

7. How long cookies remain

Cookies may be:

  • session cookies, which normally expire when you close your browser; or
  • persistent cookies, which remain on your device for a defined period or until you delete them.

The duration depends on the purpose and provider of each cookie. Current cookie details and durations may be available through the website’s cookie-preferences facility.

8. Personal information

Some cookies may collect or generate information that constitutes personal information, such as an IP address, device identifier or information about browsing behaviour. Further information about how we use and protect personal information is set out in our Privacy Policy.

9. Changes to this policy

We may update this Cookie Policy when we change the website, the services we use or our legal obligations. The latest version will be published on this page and identified by the “last updated” date above.

10. Contact us

For questions about our use of cookies, contact:

Rachel Root trading as The Orange Tree
Email: shop@orangetreedirect.co.uk
Business address: Chesil Cottage, Brede Hill, Brede, East Sussex TN31 6HH